Monday, March 9, 2015

Investigation #7

Investigation Exercise #7 “DO WHAT YOU LOVE AND LOVE WHAT YOU DO”
Part One:
The content of this website is very thorough! It’s useful to me as a potential buyer wanting to attend this summers 2015 Women’s World Cup in Canada. The photos of this site make me feel as though I am in a Canadian stadium getting ready to watch the USA take on their competition. They use great bold links, which make it easy to navigate and want to plan and organize my trip right there through FIFA. This site is definitely organized by my needs. It gives me a preview at the top of the website of what my experience would look like, then as you scroll down it gives you information about players and the teams qualified for the World Cup and then right directly in the middle it really grabs my attention with information on how to buy tickets for games I’m interested in, how to reserve hospitality, and if I am interested in being a volunteer at the FIFA world cup. Looking for information on this site was very convenient. It hit all of my needs. What this website offers that I especially love is a map of Canada so you don’t have to leave the website to Google. It shows you where all the matches will take place how far away each venue is from one another. This is a great content rich strategy!

In the terms of visually eye appealing this site isn’t the best. It doesn’t have the “Oooh Aaahh” factor but it makes up for that with its impressive first hand photos and videos. You can tell FIFA values more on getting their information updated and on the web than they value making it look pretty with hard to use gadgets. I think this is a positive that they focus more on their content, and in return as a buyer I feel less overwhelmed by unnecessary decorative distractions.This site screams passion all over it. For a buyer like myself that is extremely passionate about soccer they convey it in various ways that make it hard for me to leave the site without making strides closer for myself to attend the FIFA world cup in June. I can tell they are passionate about what they do because they show the different organizations they work with and are proud to show them off, without having the fear of buyers loosing site on their product.
There are many ways to interact with FIFA. They have a great Facebook page, YouTube channel, and twitter feed that I am a frequent visitor on and I have tweeted at FIFA multiple times. I actually recently saw they were giving away free tickets on twitter and participated in the drawing. Their aren’t any direct ways to contact and share opinions and thoughts with other buyers directly on the website but that’s what their social media is for. FIFA is such a large organization that they wouldn’t be able to reach all of their buyers effectively off their site. They have plenty of other websites that have opportunities to share experiences, just not this exact website.The FIFA website is directly linked with their Facebook, YouTube channel, and twitter and I would say they are a though leader based on the their effective marketing and advertising and being able to interact with customers internationally. I personally am drawn to this site as a buyer for soccer products, tickets, and gear because I know what I am getting is always the real deal. Unlike ticketstub or other online sites that sell tickets for the World Cup, FIFA has the trust value, and I think that’s what drives its customers. They also attract buyers with plenty of deals and sales if you are active on their website!


Part 2: 
Working for ESPN is one of my dream jobs and what ESPN’s objective is to leave lasting impressions and experiences through their events they put on. Through their website they lack showing the experiences their buyers receive from their events rather they focus more on the athletes. This is something I personally would change if I were able to work for ESPN. To make their website more content rich they need to hit more of the sentimental/ emotional chords with buyers. Fox Sports is one of ESPN’s top competitors for 2015. After looking at their website I saw that ESPN was had a larger “wow factor” but fox sports had more of a content rich website because of the wide range of stories and news they provided, not just promoting the athletes, teams, and sporting events.


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